Blue Cross Blue Shield | Prairie Public Broadcasting

Blue Cross Blue Shield

North Dakota’s Insurance Department has fined Blue Cross Blue Shield of North Dakota $125,000 after a 16-month “market conduct exam” found it had improperly denied certain claims and failed to report some insurance fraud.

Insurance Commissioner Jon Godfread said the focus was on mental health and substance abuse claims. He said a lot of the problems came in disagreements over the level of treatment.

"Your doctor says, 'You need 10 days of in-patient treatment,' and Blue Cross may come back and say, 'No, you need three," Godfread said.

Blue Cross Blue Shield of North Dakota has unveiled a new campaign to promote health and wellness in North Dakota.  Prairie Public’s Danielle Webster has more.